Delivery & Returns

How do I get free shipping?

Orders $70 and above will receive free shipping directly from our warehouse in South Korea. Orders will be processed in 1-2 business days and delivery should take approximately 7-10 days.

What is the return policy?

Since our warehouses are in South Korea, we are currently not accepting returns from the U.S. at this time. We are confident that you will love our product and we encourage you to try the Starter Kit if you are unsure of how your skin may react to CO2 carboxytherapy.

If your product arrives damage, we are happy to assist you in receiving a replacement. Please reach out to sales@co2carboxyskin.com.

What happens if my package is missing?

We will send shipping update e-mails so that you will know when your package has been delivered. If, for some reason, your package is not delivered or goes missing, we will start a trace with our shipping provider, and take the required follow-up steps. This process takes approximately 3-4 business days.